City Manager's Office


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2021 Executive Leadership Weekly Report to City Council

 NEW Homeless Resource Guide for Businesses 

Mission Samoa Good Day Sacramento Feature Part 1 and Part 2

Archived Announcements



In 2015 the Fairfield City Council adopted a four-part Homeless Strategy to focus resources and consolidate and coordinate services for the City's homeless population. The City implemented many of the initiatives in the 2015 Homeless Strategy and subsequently identified additional opportunities to improve upon the progress made to date. In September 2016 and again in January 2017, City Council adopted the Homeless Strategy Phase II, preserving its initial foundation and building upon continuing initiatives. In 2020, the homeless strategy was revised and the Fairfield City Council formally created a Homeless Services Division in the City Manager’s Office to manage the City’s response to homelessness. 
 The City Manager’s Office Homeless Services Division manages the City of Fairfield’s response to homelessness by coordinating efforts with various City departments, including the Housing Services Department, the Community Development Department, the Fairfield Police Department, Public Works, the Quality of Life Task Force, and others. The City’s Homeless Services Division develops best practice-oriented public policy for the City of Fairfield, while guiding the City’s participation in ongoing regional planning activities. The City’s Homeless Services Division coordinates activities and planning for service providers, stakeholders, and affected citizens to ensure an efficient and effective system offering everyone access to shelter, food, employment, housing, and other basic needs and opportunities. This office serves as an information source and assists with problem-solving and communications for difficult situations requiring multiple resources and organizations. The mission of the Homeless Services Division is to permanently reduce homelessness in Fairfield. It aims to meet the mission through the Homeless Strategy:
  1. Protect the Health and Safety of Fairfield Residents
  2. Increase Housing Opportunities & Displacement Support
  3. Strengthen System of Care Services & Programs
  4. Improve Public Policy and Community Engagement
  5. Strengthen Regional Capacity to Address Homelessness



Homeless Services has created a Fairfield Homeless Response Dashboard that provides an at-a-glance view of what the City is doing to address and respond to homelessness in Fairfield. The dashboard consists of comprehensive data to help measure results, monitor performance, and build accountability. This report is a collaboration between the City Manager’s Office, Police Homeless Intervention Team, Fairfield Fire, and Public Works’ Homeless Engagement and Response Team. The dashboard will be updated on a quarterly basis and can be viewed here



In 2013, the City of Fairfield embarked on a campaign to address Quality of Life issues. As a part of this campaign, the Fairfield Police Department implemented the Homeless Intervention Team (HIT) to assist with one of the most complex and significant quality of life issues facing our city. The mission of the HIT team is to balance proactive outreach with enforcement of the law, while connecting members of the homeless population with resources that may help them transition from homelessness. The ultimate goal is to reduce the rate of recidivism, incarceration, and the current costs associated to homeless related crime. The HIT team builds rapport and relationships with the homeless persons to ultimately connect them to services.

As a part of the City's efforts to address homelessness, the City's Public Works Department created the Homeless Engagement and Response Team (HEART) to preserve a healthy and safe environment for all Fairfield residents. The HEART team takes a compassionate yet firm approach to ensure the public health and safety of the community is not compromised. Encampments have the potential to expose the public to a number of health and safety concerns including fire hazards and bio-hazards in the form of human waste, animal waste, drug paraphernalia, and diseases. HEART is responsible for encampment site cleanups to remove bio-hazardous material and other encampment waste to protect the environment and provide safe use of public areas. HEART specializes in working with homeless individuals and works collaboratively with the Homeless Intervention Team and local partners to refer and connect them to services.



Since 2014, the City of Fairfield has made the permanent reduction of homelessness in Fairfield a high priority. As such, City staff have strategically led initiatives that support a regional approach, by collaborating and consolidating resources across jurisdictional boundaries through the dedicated work of the Community Action Partnership of Solano, Joint Powers Authority (CAP Solano JPA) and Housing First Solano Continuum of Care. CAP Solano JPA is the Lead Agency that provides oversight and resources to organizations that creatively deliver successful services to low-income people and is the Homeless Management Information System Lead Agency. In partnership with CAP Solano JPA and HomeBase, the City of Fairfield helped in the development of a 5-Year Regional Plan to respond to homelessness in Solano County. The primary goals of the county-wide Neighbors Helping Neighbors: Forward Together Strategy are:

  1. Increase affordable housing stock
  2. Improve system navigation
  3. Create a support system that assists residents in maintaining housing

This county-wide effort is supported by all Solano cities and the County of Solano as well as community stakeholders, service providers, and policy makers all with a common goal to reduce homelessness in Solano County. The 5-year plan serves as a road map for reaching these goals, and is currently in its third year of implementation. Read CAP Solano JPA's 2019 Annual Report to learn more about progress throughout the region. 



Get Help Now

If you are experiencing homelessness or at-risk of becoming homeless and need assistance, please contact the county-wide Coordinated Entry system, Resource Connect Solano (RCS) at  707-652-7311 or email to learn how RCS can help you navigate your housing crisis. RCS streamlines access to life-changing housing and supportive resources for people in Solano County who are experiencing or at-risk of homelessness. Individuals and families receive assessment and referral services to identify housing needs and create linkages to available services such as emergency rental assistance and housing/shelter location. Using the Coordinated Entry System, RCS identifies and facilitates the most appropriate response to each individual’s immediate and long-term housing needs.


Call 2-1-1. There's always an answer!  

 Need answers and don’t know where to begin? 2-1-1 is a hotline providing free, confidential help in 150 languages with just about any health and human service issue you are facing. A trusted and caring call specialist is there for you 24 hours a day, seven days a week. To get help, dial 2-1-1 or 800-273-6222, or text your zip code to 898211. Visit to access additional resources.

List of Resources

City of Fairfield Homeless Resource Guide

Guia De Recursos Para Personas Sin Hogar 




Salvation Army


1261 Missouri Street, Fairfield, CA 94533

St. Marks Church


1600 Union Avenue, Fairfield, CA 94533


Homeless Intervention Team



Social Services Coordinator, Mary Ann Dawkins


Solano County Office of Education - Foster and Homeless Youth Services


Golden Hills Education Center

2460 Clay Bank Road, Fairfield, CA 94533 


English Brochure

Spanish Brochure


Resource Connect Solano


1234 Empire Street, Fairfield, CA 94533


RCS Community Resources Guide

English Flyer

Spanish Flyer

Chinese Flyer

Tagalog Flyer



Fairfield Housing Authority

Assists low-income families with safe, decent, and affordable housing opportunities as they strive to achieve self-sufficiency and improve the quality of their lives.



823 Jefferson St B, Fairfield, CA 94533


Affordable Housing Brochure

Community Referrals Brochure



Fair Housing Services of Northern CA

Offers comprehensive fair housing services in Fairfield.


877-285-2935 (toll free)

Fair Housing Services Brochure

Legal Services of Northern CA

Provides quality legal services to low-income clients in Solano County.


866-815-5990 (after hours)



Solano County Behavioral Health

Housing & Homeless Outreach

(Coordinating the Housing/Homeless initiatives across mental health and substance use programs)


Behavioral Health Access Line

(mental health or substance abuse)



Crisis Stabilization Services

(24-hour acute care unit for individuals in crisis)



Suicide Prevention

(For 24-hour Suicide Prevention, please call the National Suicide Prevention Lifeline)

800-273-8255; 888-628-9454 Spanish line


Lifeline for Deaf & Hard of Hearing



Friendship Line (seniors 60+)



Crisis Text Line: Text “HOME” to 741741

(24/7 suicide prevention texting crisis service staffed by crisis specialists)


LGBTQ Crisis Hotlines & Suicide Prevention

Trans Lifeline: 877-565-8860 (Peer support crisis and suicide prevention hotline for the Trans community available 7am-1am)


The Trevor Project: 866-488-7386 (Crisis intervention and suicide prevention for Lesbian, Gay, Bisexual, Transgender, and Questioning (LGBTQ) youth ages 25 and under) Text Line: Text “START” to 678678 Mon-Friday 12p-7pm


Behavioral Health COVID-19



Wellness & Recovery Unit

(Promoting people with lived experience sharing recovery stories and striving for personal wellness)


Note: This list of resources is by no means a complete list of everything available in the City. It should be a starting point for further reference. Additional COVID-19 Resource Guide



Please review our Homeless Resource Guide for a list of relevant government agencies and nonprofits. Many of these organizations are looking for volunteers, food donations and financial support. 



Report homeless concerns by submitting a service request on the My FairfieldCA App. Call the Police Non-Emergency number at 707-428-7300 for these concerns:

  • Aggressively Asking for Money
  • Appears Intoxicated/Under Influence of Drugs
  • Blocking Sidewalk or Business Entrances
  • Cursing, Yelling, and other Loud Noises
  • Trespassing

To report illegal or unsafe activity, please call 9-1-1.

The City’s Homeless Intervention Team is dispatched to encampment sites after concerns have been reported or before an abatement. The goal is to provide assistance to homeless individuals who are looking for support services. Outreach teams can help homeless residents find shelter, showers, laundry service, meals, medical services, case management, employment training and more.

We are responsible for abatements on property owned by the City of Fairfield. Prioritization for abatements on City property involves assessing health and safety issues, size, and environmental impact. To report encampment/homeless concerns to other landowners, please use the list below:




City Manager’s Office – Homeless Services Division

 City of Fairfield, 1000 Webster Street, 4th Floor, Fairfield, CA 94533-4883

 Office: 707-428-7609 Email:

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